Privacy Policy

One Stop Mobile Tyres 24/7 ("we", "us", "our") is a mobile tyre fitting and roadside assistance service operating across Greater Manchester, UK.

Contact: info@onestoptyres247.co.uk  |  07759 708 646

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect the following personal data when you contact us or use our services:

• Name
• Phone number
• Email address
• Vehicle location (for emergency dispatch)
• Vehicle details (make, model, tyre size)
• Technical data: IP address, browser type, pages visited (via Google Analytics)

We do not collect sensitive personal data (e.g. health information, payment card details — card payments are processed by third-party terminal providers on-site).

We use your personal data for the following purposes:

• Providing mobile tyre fitting and roadside assistance services you have requested
• Responding to enquiries submitted via phone, WhatsApp, or our contact form
• Dispatching a technician to your location
• Sending a quote or booking confirmation
• Analysing website usage to improve our service (anonymised analytics data)

We process your personal data on the following legal grounds:

• Performance of a contract — to fulfil the tyre fitting or breakdown service you have booked
• Legitimate interests — to respond to enquiries, improve our website, and operate our business efficiently
• Consent — for non-essential cookies (analytics). You may withdraw consent at any time via your browser settings

We may share your data with the following trusted third parties:

• Google Analytics (via Google Tag Manager) — anonymised website usage data to help us understand how visitors use our site
• Google Maps — to display our service area and assist with technician routing
• WhatsApp (Meta Platforms)— if you contact us via WhatsApp, your message is subject to Meta's privacy policy

We do not sell your personal data to any third party.

We retain personal data only as long as necessary for the purpose it was collected. Enquiry and booking records are kept for up to 2 years for customer service and accounting purposes. Analytics data is retained as per Google's default settings (14 months).

You have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure— request deletion of your data ("right to be forgotten")
• Right to restriction — request that we limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests

To exercise any of these rights, email us at info@onestoptyres247.co.uk. We will respond within 30 days.

Our website uses cookies. For full details of the cookies we use and how to control them, please see our Cookie Policy.

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

ICO: ico.org.uk/make-a-complaint  |  0303 123 1113

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.